Your shipping time will depend on where in Australia you are located. Our Austalian warehouse is located in New South Wales.

NSW to ACT: 2-4 business days

NSW to NSW: 3-5 business days

NSW to VIC: 3-5 business days

NSW to SA: 4-5 business days

NSW to QLD: 4-6 business days

NSW to TAS: 4-6 business days

NSW to NT: 8-13 business days

NSW to WA: 10-14 business days

We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us.

If your tracking number says your order has been delivered, please check with your neighbours to confirm whether they have accepted your parcel.

If you have still not received your order, please contact us at hello@trtltravel.com with your order number and we will be happy to help you out.

Our returns policy lasts 100 days.

To begin your return please email us at hello@trtltravel.com with a note of your order number or copy of your receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.