Delivery

Delivery Times


We offer free delivery for our Australian orders! 

Orders placed before 3pm CST are usually dispatched 1 business day after the order has been placed. (Business days are Monday - Friday). If your order contains multiple items these may be dispatched separately. 

Your order will be dispatched from our Australia warehouse and should reach you in 5-7 business days. Delivery times are stated from the date your order is dispatched, not the date your order is placed.

We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us.

 

Shipping and Tracking

We’ll confirm shipping method once your order has been dispatched from our Australia warehouse.

We’ll also send you an email with your shipment information and tracking (where available) after your order has been dispatched.

Customs and Duties

Any and all customs and duty fees and charges are the responsibility of the buyer and we recommend checking with your local customs office for specific details of any charges that may be incurred. We cannot alter the value of your order on customs declarations.

 

Order Not Received

If your order hasn’t arrived with you as expected please:

  • Check your delivery address was entered correctly. Contact us if there are any errors. 
  • Check the delivery timeframe, if you have reached the estimated delivery date, please wait an additional 24 hours for any deliveries to be completed.
  • Check with your neighbours to confirm whether they have accepted your parcel for you.
  • If you have completed these steps and you have still not received your order, please contact us at hello@trtltravel.com and we would be delighted to assist.

 

For delivery to all other countries, please visit the site based on your location below. If your country is not listed below you can always order from amazon.com or contact the Trtl Support Team at hello@trtltravel.com.

 

Country
 Website
Andorra eu.trtltravel.com
Australia
Austria
Belgium
Brazil global.trtltravel.com
Canada ca.trtltravel.com
China global.trtltravel.com
Cyprus eu.trtltravel.com
Czech Republic eu.trtltravel.com
Denmark eu.trtltravel.com
Estonia eu.trtltravel.com
Finland eu.trtltravel.com
France eu.trtltravel.com
Germany de.trtltravel.com
Greece eu.trtltravel.com
Hungary eu.trtltravel.com
Iceland eu.trtltravel.com
Ireland eu.trtltravel.com
Italy eu.trtltravel.com
Japan jp.trtltravel.com
Latvia eu.trtltravel.com
Lithuania eu.trtltravel.com
Luxembourg eu.trtltravel.com
Malaysia global.trtltravel.com
Malta eu.trtltravel.com
Mexico global.trtltravel.com

Netherlands eu.trtltravel.com
New Zealand global.trtltravel.com
Norway eu.trtltravel.com
Philippines global.trtltravel.com
Poland eu.trtltravel.com
Portugal eu.trtltravel.com
Romania eu.trtltravel.com
Singapore global.trtltravel.com
Slovakia eu.trtltravel.com
Slovenia eu.trtltravel.com
Spain eu.trtltravel.com
Sweden eu.trtltravel.com
Switzerland eu.trtltravel.com
Taiwan global.trtltravel.com
Thailand global.trtltravel.com
United Arab Emirates global.trtltravel.com
United Kingdom uk.trtltravel.com
United States trtltravel.com